Terms and Conditions
The terms and conditions listed below will apply between customer and Pure Waste Textiles webstore for the sale and purchase of the products contained in customers shopping cart. We reserve the right, at any time, to modify, alter or update these terms and conditions, and you agree to be bound by such modifications, changes, or updates on subsequent visits.
These terms and conditions of sale are valid as of October 1st, 2018, until further notice.
Shipping and delivery
Domestic orders are shipped via POSTI
International orders are shipped via UPS
Free Delivery within Finland
International shipping inside EU: 20,00e
Outside EU: 27e
Free delivery inside EU for orders over 90e
Orders are processed in 1 - 2 days and delivered by mail worldwide from Helsinki, Finland.
Sweaters, Hoodies will be delivered using RePack.
Read How RePack works:
Estimated delivery times
Finland: Delivery within 2 - 5 days from day of payment.
EU countries: Delivery within 4 - 8 days from day of payment.
Other countries: Delivery within 7 - 21 days from day of payment.
Pure Waste Textiles webstore has the right to cancel the order, if it is suspicions arise, that the concerned credit
card is not valid or might be stolen. In this case customer will be contacted and informed by
email. If there will occur a problem with your order or shipment we will contact you as soon as possible.
Returns & Exchanges
FREE RETURNS ON DOMESTIC ORDERS ONLY
If you are not satisfied with your purchase, or if you receive faulty or wrong item, you can return and get full refund or exchange it for another item.
When returning items, please fill out the return for and state the reason for exchange so we can provide you best customer service.
Returned items must be unused and in same condition you received it. Item must be returned within 30 days from the day the item has been shipped.
We would kindly want to remind of the environmental impact caused by logistics thus we aim to avoid unnecessary deliveries. We are happy to help you to choose the suitable product for you. Also, the products can be returned or exchanged in our Concept Store at Yrjönkatu 34, Helsinki.
Methods of payment
Online payments are made by using the website of Paytrail Oy (former Suomen Verkkomaksut Oy)
Payments by Visa, Visa Electron or MasterCard
If you would like to pay by Visa, Visa Electron or MasterCard, Pure Waste Textiles Oy will act solely as the marketer of the respective products and services and will provide the products to the buyer. All complaints and claims for compensation will be handled by Paytrail Oy.
With regard to payments made by Visa, Visa Electron or MasterCard, Paytrail Oy acts as the merchant of the product and the trade transaction takes place between the customer and Paytrail Oy. The seller is liable to meet all the responsibilities related to the trade. Paytrail Oy is also the recipient of the payment.
Business ID: FI21228397
Phone: +358 207 181830
Paytrail Oy (FI21228397) provides the financial and payment service for online payment in co-operation with Finnish banks and credit institutions. Paytrail Oy buys the payment and disburses it to the seller. For the customer the service functions like a conventional online payment.
For international buyers we recommend Paypal to checkout.
For part payment and invoice (only for Finnish customers)
How to use Gift Card as payment method.
1. Select any product from our webstore and press "ADD TO CART"
2. Go to Shopping Cart.
3. In shopping cart enter your code to coupon / gift card section and press "APPLY COUPON"
4. Go to checkout and place order.
If gift card value exceeds or has same value as purchased item no payment information is required.
If gift card value is lower than purchased item you can use gift card as discount code and pay the remaining amount using online banks / credit cards.
Tax and Duties
All prices at Pure Waste Textiles webstore are VAT included (Value Added Tax 24%).
International customer is responsible for the import customs clearance and payment of customs duties and taxes in there homeland.
If you have a question about your order, please do not hesitate to contact us at:
Pure Waste Textiles Oy
Business ID: 2573499-1